We currently deliver to:

• Denmark

• Sweden

• Norway

• Finland

• Germany

• The Netherlands

Available delivery options and prices are shown at checkout.

Delivery providers

Depending on the destination and selected delivery method, orders are shipped with DAO, GLS, Bring, PostNord or UPS.

Once your order has been dispatched, you will receive an email containing your tracking link.

Delivery times

Delivery times vary depending on the destination and delivery provider. Any estimated delivery time shown at checkout or in your tracking information is provided by the relevant carrier and is not guaranteed by da capo vintage.

Once a parcel has been handed over to the delivery provider, delays may occur outside our control. If your order is significantly delayed, please contact us at hello@dacapo-vintage.com and we will help investigate it.

In-store collection

You may choose free collection from our store in Elmegade during checkout. We will email you when your order is ready - please wait for this confirmation before visiting the store.

Please bring your order confirmation when collecting your purchase.

As the purchase was completed online, the statutory 14-day right of withdrawal applies from the day you collect the order.

Incorrect delivery information

Please make sure your name, address, email address and telephone number are correct before placing your order. Contact us at hello@dacapo-vintage.com as soon as possible if you notice an error.

We cannot guarantee that delivery details can be changed after an order has been dispatched. Additional costs caused by incorrect or incomplete delivery information may be charged to the customer where legally permitted.

Uncollected parcels

Failing to collect or accept a parcel does not automatically count as exercising your right of withdrawal. You must clearly notify us at hello@dacapo-vintage.com if you wish to cancel your purchase.

If an uncollected parcel is returned to us, we may deduct the direct return costs from your refund where legally permitted.

Delayed, lost or damaged parcels

If your parcel is significantly delayed, appears to be lost or arrives damaged, please contact us at hello@dacapo-vintage.com with your order number.

If the parcel arrives visibly damaged, please photograph the parcel, packaging and contents before disposing of anything.

Digital gift cards

Digital gift cards are delivered by email and do not incur shipping costs. Please check your spam or junk folder if the email has not arrived.

Questions

For questions about delivery or collection, contact us at hello@dacapo-vintage.com.